Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.lazywaves.com.au (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using technologies such as:

• Cookies – data files placed on your device or computer, often including an anonymous unique identifier. Learn more about cookies and how to disable them at allaboutcookies.org.

• Log files – track actions on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Web beacons, tags, and pixels – electronic files used to record how you browse the Site.

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your:

• Name

• Billing address

• Shipping address

• Payment information (including credit card details)

• Email address

• Phone number

We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

• Fulfill orders placed through the Site (including processing payment, arranging shipping, and providing invoices/order confirmations)

• Communicate with you

• Screen for potential risk or fraud

• Provide information or advertising about our products or services (where consistent with your preferences)

We use Device Information to:

• Help us screen for potential risk and fraud (especially your IP address)

• Improve and optimize our Site (for example, by generating analytics on how customers browse and interact with the Site, or by measuring the success of marketing campaigns)

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example:

• We use Shopify to power our online store. Read more on how Shopify uses your data here: Shopify Privacy Policy.

• We use Google Analytics to understand how customers use the Site. Learn more at Google Privacy Policy and opt-out at Google Analytics Opt-out.

We may also share Personal Information to comply with laws and regulations, respond to lawful requests (such as subpoenas or search warrants), or to protect our rights.

Behavioural Advertising

We use Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising:

• Facebook

• Google

• Bing

You can also opt out via the Digital Advertising Alliance: optout.aboutads.info.

Do Not Track

Please note: we do not change our Site’s data collection practices when we receive a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or request deletion of your personal information. To exercise this right, please contact us via the details below.

We also note that we process your information to fulfill contracts we may have with you (e.g., fulfilling orders) or to pursue legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain Order Information for our records unless and until you request us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us:

📧 Email: Hello@lazywaves.com.au
📍 Mail: Lazy Waves, 14 Richardson Ave, Claremont WA 6010, Australia

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